Privacy Policy
Last updated: August 6, 2026
Reynoso Industries LLC, doing business as Molt Studios, is located at 810 Gibb St, Winston-Salem, NC 27103. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your information, particularly in relation to our SMS messaging services.
1. Information We Collect
We collect the following types of information:
- Mobile phone number — collected when you opt-in to receive SMS messages
- Account information — name, email, and registration details when you create an account
- Usage data — interaction data with our software applications and services
- Message content — SMS message content as needed for service delivery and support
2. How We Use Your Information
We use your information to:
- Send SMS messages including 2FA verification codes, account notifications, and customer support
- Provide, maintain, and improve our software products and services
- Process transactions and send related communications
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our service
3. SMS Messaging Practices
SMS Program Name: Silverline
Sender: Reynoso Industries LLC
Toll-free: +1 833-366-5801 (primary) and +1 833-364-4774 (secondary community)
Support line: +1 336-340-0416
Message Frequency:Up to 5 messages per day for active users; up to 2 messages per week for routine notifications. Message and data rates may apply. Carriers (T-Mobile, AT&T, Verizon, US Cellular) are not liable for any delayed or undelivered messages.
Purpose: 2FA verification codes, account notifications, customer support messages, and security alerts.
4. Information Sharing and Disclosure
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. We may share information:
- With service providers (e.g., Twilio for SMS delivery) who perform services on our behalf
- To comply with legal obligations or law enforcement requests
- To protect our rights, privacy, safety, or property
- In connection with a business transfer, merger, or acquisition
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. SMS message data is retained for up to 12 months for customer support and dispute resolution purposes.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt-out of SMS messaging at any time by replying STOP to any message
- Withdraw consent for data processing
To exercise these rights, contact us at support@moltstudios.app or call (336) 910-1313.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS) and at rest, access controls, and regular security assessments.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Reynoso Industries LLC (d/b/a Molt Studios)
810 Gibb St, Winston-Salem, NC 27103
Email: support@moltstudios.app
Phone: (336) 910-1313